William H Brown

We had a really positive experience with William H Brown during our house purchase. Oana, in particular, was incredibly kind and helpful throughout the process. Even when we faced delays with the solicitors, she was always our go-to contact—proactive with updates, quick to chase things on our behalf, and consistently providing clarity on the progress of our sale. show more

Oana at the Unthank Rd branch of WH Brown was absolutely superb when selling our house in Norwich. Oana’s professionalism, skill and calm personality really made all the difference, and took so much of the stress away during the entire process. Not only was Oana able to help clarify things for us during the sale process, she was even able to use her negotiation skills to obtain us a better price for our house. Thank you Oana and the rest of the team. show more

Good agency to work with. Oana was helpful along the way. Thanks for your help guys. show more

We were very happy with the service provided by William H Brown. Steve was very accommodating in meeting us before the office opened on one occasion and also gave us good advice in terms of contacting trades people. Despite being extremely busy, Oana made the effort to get to know us personally, was always really warm and amenable even when we were pestering her, always kept her promises in terms of keeping us informed, and she was the perfect go-between in terms of us, the vendor and solicitor. She really seemed to care. show more

I was delighted to use WH Brown Unthank Road to conclude the sale of my mother's property from an original short list of four agents After an initial 'time waster' and the first agreed sale falling through we were quickly introduced to a new purchaser and the sale concluded pretty quickly. Selling as POA was not without it's difficulties in ticking all the boxes and providing the correct paperwork but throughout the process I was kept fully informed where I am sure the Unthank Road team spent many hours unbeknown to me to pull things together. I would like to thank Stephen, Oana & Alex for their professionalism and understanding during the sale process in what had been our family home for over 70 years !! show more

I was delighted with the service I received from the staff at William H Brown Estate Agents Unthank Rd. They were helpful and polite at all times, and all helped towards a very easy transaction. We were especially grateful to Oana Indries who kept in constant contact with us ,our buyers and solicitors ,and managed to help us resolve any small issues we had. Thank you all so much for making our sale go so well. show more

We had a great experience with William H Brown, specifically Oana, who made the process as easy as it could be for first time buyers. Even when it took over 7 months she fought for us when needed and kept the communication open and honest. Really appreciate everything she did and can see she is passionate about her job and making it as easy as possible for buyers (and sellers on the other side too) thanks again for everything! show more

This is the second time we have sold & bought properties with Stephen & the team at the Unthank Road office. On both occasions we have been really impressed with the professionalism, level of prompt communication & warm & friendly service that we have received. On this occasion we worked mostly with Stephen & Jacey but would like to thank all the team for their hard work. show more

Thanks to Stephen for being with us through our very long house search and sale. Stephen has great local knowledge and kept the enthusiasm up after several setbacks along the way. Thanks more recently to Oana who had to do a lot of chasing and negotiating to finally get us over the line when our sale fell through. show more

I can’t rate The team in the Norwich branch highly enough, they were so switched on, had great communication skills, and were efficient. Our house purchase would not have happened without the credible characters Jacey James and Owana! show more