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William H Brown Estate Agents in Welwyn Garden City

53 Wigmores North
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The William H Brown Estate Agents office in Welwyn Garden City Town Centre. Located nearby to Café Nero, Post Office, John Lewis & the Train Station.
opening times
Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00
Saturday09:00 - 17:00 SundayClosed

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our Welwyn Garden City branch

Welcome to William H Brown, Welwyn Garden City.

Our Branch is located in the heart of Welwyn Garden City town next to Cafe Nero with parking bays outside. We sell properties in Welwyn Garden City and surrounding areas such as, Digswell, Welwyn North, Tewin, Oaklands, Mardley Hill, Stevenage, Letchworth and Welham Green.

We also have a dedicated Land & New Homes department - call us today to find out more!

William ...

why choose us?

  • The team at William H Brown, Welwyn Garden City has over 50 years combined estate agency experience, local and nationwide!
  • Call us today for a free property valuation! Available Monday-Saturday at a time to suit you!
  • We advertise all our properties on the big 2, Rightmove and Zoopla as well as our own website to maximise exposure of your property!
  • Thinking of letting your property? Give our proactive Lettings team a call today to show your property in its best light!
  • THINKING OF SELLING? FREE PROPERTY VALUATIONS available Monday - Saturday at a time to suit you, including EVENING and WEEKEND appointments
  • Landlords! Let us protect your investment, ask about our RENT PROTECTION INSURANCE. Call today to find out more....
  • We have a dedicated LAND & NEW HOMES department who can help you with all your queries. Call us today!
  • THINKING OF SELLING? FREE PROPERTY VALUATIONS available Monday - Saturday at a time to suit you, including EVENING and WEEKEND appointments
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thinking of selling or letting? book a free valuation

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meet the team

Sean Ryan
Sean Ryan
Branch Manager

Sean is the Branch Manager at William H Brown, Welwyn Garden City and has got a strong background...

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Sean is the Branch Manager at William H Brown, Welwyn Garden City and has got a strong background in sales and Estate Agency with over seven years experience.

Rachel Bruce
Rachel Bruce
Mortgage Services Consultant

Rachel started at William H Brown in 2012 as a Sales Negotiator and progressed to a Branch Valuer...

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Rachel started at William H Brown in 2012 as a Sales Negotiator and progressed to a Branch Valuer and now to Mortgage Service Consultant. Having grown up and worked in Welwyn Garden City she has vast knowledge of the area and can help you with all your mortgage and property needs!

Leoni Hughes
Leoni Hughes
Residential Sales Valuer

Leoni is a fantastic asset to the WGC team, from coming from a customer service background her ma...

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Leoni is a fantastic asset to the WGC team, from coming from a customer service background her main focus is to help people find their perfect property. She is always happy to help our vendors and applicants with any queries and questions.

Georgia Hayes
Georgia Hayes

From growing up in Welwyn Garden City, Georgia has fantastic local knowledge. Georgia is a great ...

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From growing up in Welwyn Garden City, Georgia has fantastic local knowledge. Georgia is a great addition to the team, working with our clients to find them their perfect dream home! She strives to provide excellent customer service and help you with all your property needs.

Claire Finch
Claire Finch

Claire our administrator has a vast experience in admin, from working in the city for many years ...

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Claire our administrator has a vast experience in admin, from working in the city for many years she has made the move into Estate Agency. She is a vital part of the sales team, assisting adding new properties to the market. With her outstanding customer service she is always happy to help with all your queries.

Charlotte Uttridge
Charlotte Uttridge
Lettings Manager

Charlotte has a friendly and hardworking mentality. She has worked for the company for 12 years a...

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Charlotte has a friendly and hardworking mentality. She has worked for the company for 12 years and has recently returned from maternity leave having previously managed the Lettings Department in both Welwyn Garden City and Ware. Charlotte has a vast knowledge of the different varieties of properties and their rental return and has ARLA and NFoPP qualifications.

India Bellak
India Bellak
Lettings Negotiator

India is a great addition to Welwyn Garden City Lettings team, she has a wealth of experience in ...

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India is a great addition to Welwyn Garden City Lettings team, she has a wealth of experience in customer service and can help letting your property.

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our customers

Had very good experience to let the property through William H Brown. and my special thank you to Charlotte and Olivia for being helpful throughout the process.

Mrs P, Hertfordshire,

Olivia has been absolutely brilliant. Fantastic service from start to finish and made moving really stress free. Quick responses to any questions, highly recommend.

Mr F, Herts,

I would like to say a big Thank you to Leoni! She's amazing person! So happy with our new home!Thank you everyone in William Brown Welwyn Garden City! You're the best in the town! You were on our side in this stressful process of buying a house!

Mr & Miss R, Hertfordshire,

Sean has been very helpful throughout the negotiations, great experience form start to finish. Would definitely recommend.

Mr K, Hertfordshire,

I would like to take this opportunity to thank you all for your time, assistance, professionalism and hard work in finding a tenant for my property. The team at WH Brown have made the whole process so much easier than I have experienced in the past.

Mr P, Hertfordshire,

I've been with WH Brown and Sequence managing my property for a month now. I do feel they care for their customers - landlord and tenant- and work as a team. The letting specialists gave me excellent encouragement and feeedback for preparing the property for rental and have done sterling work to find me a tenant in record time. Nathan's been brilliant, with a very professional and likeable approach, a true asset to the company and the rest of the team!

Miss V, Hertfordshire,

I dealt with many agents when I was frantically searching for a new rental for my family. The team - Olivia, Charlotte and Nathan at Wilaim H Brown in WGC were nothing but helpful, professional, friendly and knowledgeable. They secured me my chosen rental and got me moved in asap. I would not hesitate in recommending them or using their services again in the future. Thank you guys!

Miss W, Hertfordshire,

What a great experience with this Estate Agents, Jade got me booked in to see two properties with very short notice, not having to wait days in between viewings! A very professional service which I was kept fully informed. Very happy.

Mrs W, Hertfordshire,

The team at WH Brown were great with me from the start till the end of the letting process. As a first time landlord I wasn't 100% sure what I had to do with things such as what insurances I needed and what rental price to ask for. The team supported me each step of the way and guided me through the process step by step. I would strongly recommend using WH Brown.

Mr P, Hertfordshire,

I needed to take up a tenancy quickly. William H Brown were helpful, flexible and patient with me to find an appropriate place at short notice. The on-line process regarding signing contracts and setting up utilities were quick and easy. Thanks very much to William H Brown.

Mr G, Hertfordshire,

Just wanted to say thank you to Clare, Grant & Ellie for all your effort in helping us with our first home. You have all made this process easy and enjoyable in your own ways and helped make us very happy people. Thank you so much!

Mr & Miss W, Hertfordshire,

What a great experience with this Estate Agents, Jade got me booked in to se two properties with sort notice, not having to wait days inbetween viewing's! A very professional service which i was kept fully informed. Very Happy

Mrs W, Hertfordshire,

I purchased a property recently through William H Brown and had a brilliant experience. All the staff were very eager to help, however I was personally helped by the branch Manager Grant and he went above and beyond to find me what I was looking for. When I look to sell I will definitely be using them. Great Customer Service.

Mr W, Hertfordshire,

I was very happy with the service I received when selling my property through WH Brown. Miss Wells was very professional and helpful with all the details from start to finish, she went through them with us thoroughly but in an understanding way highlighting everything that was important including all the small details. This made the whole process very easy. Her courteous manners were second to none and fantastic throughout the whole process from start to finish.

Mr G, Hertfordshire,

Thank you so much for all your help!

Miss M, Hertfordshire,

Britney was very helpful and we were satisfied with the service received from the agency. They were readily available whenever we had queries. Would highly recommend.

Mr , Hertfordshire,

I needed to move quickly and all the staff were very helpful

Mr B, Hertfordshire,

Great Service - I would really recommend William H Brown in WGC. Great service from Sean Ryan, he was easily contactable and responded quickly so quickly with an answer to my queries, no matter how big or small! Really makes a difference when buying your first home.

Mr & Mrs ., Hertfordshire,

Thank you for everything. I can genuinely say you have been the best estate agents I have had.

Miss S, Hertfordshire,

When you called us back in October about coming in to see Clare for a 'beat the bank' appt, we really thought it would be a waste of time + were quite certain we'd already got the best deal and over a longer perior so we could then afford a better place! We are due to move in today + couldn't have done it without you + Clare. Thank you!

Mrs R, Hertfordshire,

Thank you for helping us find the perfect home! We have been settled in and enjoying the views. We will be referring you to all of our friends because of your excellent service. We enjoyed searching for houses with you. We appreciate that you took us to so many as seeing the houses in person helped us make our decision. I am so thankful to have you as an agent. Special thanks to Larisa and Nathan:)

Mrs C, Hertfordshire,

One call to Nathan is all it took, within 48 hours he got me a Tenant, an offer was made to me with all paperworks swiftly in place with extremely Professional detailed handling

Mr J, Hertfordshire,

I think the best way to describe the service that has been offered is friendly, from start to finish everyone has been very friendly, approachable and helpful which is rare in estate agency

Ms C, Hertfordshire,

I can not thank the William H Brown staff enough! Not only did they help me find my 'dream home' as they say but if it wasn't for Clare the in house mortgage consultant I would of never known just how much I could afford. I had been to other people previously but Clare found me a better rate which saved me money on my monthly rate!! All staff were friendly and helpful. Strongly recommend!!

Mr W, Hertfordshire,

I originally dealt with David who got me in with the lovely in house mortgage broker Claire. It was Claire who alerted me with properties before they came on the market and if it wasn't for that I wouldn't of found my now lovely home. David was great in the viewing and knew exactly what he was talking about as did Jordan who progressed my sale. I was always kept updated as with what was going on and they were as keen to get the sale moving as I was. I would highly recommend.

Miss D, Hertfordshire,

As a first time buyer it can be very daunting but William H Brown helped and guided me through the whole process in only 6 weeks. Keeping everything in house using the mortgage consultant Clare and Hannah at the recommended solicitors made the process hassle free. I will definitely come back to William H Brown to sell my property in the future.

Miss W, Hertfordshire,

Rebecca Robertson stands out amongst realtors because she is intuitive, intelligent and effective. She quickly divines the individual needs of her clients and zeros in on their priorities and preferences. She presents the big picture with relevant comparison properties and finds the gem you were hoping for. Rebecca was extraordinary in her efforts negotiating complicated issues between all parties; and solicitors, all the while maintaining focus to ensure our best interest.

Mrs G, Atherton,

They get on with job first class

Mr B, Oxfordshire,

Got on with the job in no time... Jordan was of great help and always contactable. Thanks for a brilliant service!

Miss L, Hertfordshire,

Excellent service from start to finish. My agent communicated with me as and when issues arose and dealt with these quickly efficiently. My agent handled all the viewings by arranging an open day so I only had one day of viewings which worked well for me. The write up, photos and particulars looked very professional and set my property out from those under other agents. Overall I would thoroughly recommend W H Brown Welwyn Garden City branch to anyone in the area planning to move.

Miss C, Bedfordshire,

From start to finish Jordan & his team gave me service perfection. I have sold a number of properties in the past but I have never experienced such high levels of customer service. Thank you Jordan it was a pleasure dealing with you & your team. I highly recommend William H Brown, Welwyn Garden City.

Mrs R, Hertfordshire,

Very pleased with everything from start to finish. I would highly recommend selling your property with this fast and efficient team, who are always happy to help... and special thanks to Jordan for getting the top price for our property!

Mr and Mrs Y, Hertfordshire,

Jordan and his team did excellent work and I am pleased how everything was handled. In the future I will be using William H Brown's team. Best Wishes.

Mr C, Middlesex,

I had a problem when selling my house because of the agreement I had signed with my Solar Panel supplier. My buyer's mortgage provider wanted it changed before he could get a mortgage. This threw up problems for me and out of all the people I had to deal with, Jordan was the only person I could rely on for help. He went out of his way to get the sale through and chased everyone that was holding it up. He would always phone me back when I left a message and put up with a lot of moaning from me.

Mr H, Hertfordshire,

We were extremely happy with the complete service we received from all at William H Brown. They were very helpful, efficient and professional, phone calls and emails were answered or replied to very quickly and we were always kept updated with the progress. From arranging our buy to let mortgage through their in house advisor to finding our investment property and eventually our tenants, in less than a month of completion our property was rented. We would absolutely recommend WH Brown to anyone.

Mrs G, Hertfordshire,

Very impressed by initial valuer, who was clear, articulate and extremely helpful. not at all pushy (as were some other agents!) Staff who then took over in office were always helpful. friendly and supportive. I was kept informed of progress at every stage and never felt my questions were a nuisance.

Mrs S, Worcestershire,

I bought a property from William H Brown Welwyn Garden City and the service I received from Jordan Falco was exceptional.

Miss F, Hertfordshire,

We initially worked with another agent before William H Brown and we found the strategy lacking in motivation, drive and knowledge regarding our previous property. When we joined William H Brown, you demonstrated the complete opposite, hence why we sold our property for the price we were after.

Mr & Mrs A, Hertfordshire,

The service provided by the Welwyn Garden City branch of William H Brown is second to none. From the time I rang them and enquired about quotes, through to the completion date they have worked tirelessly to make sure the sale of my flat went through smoothly and without any major hiccups. I found the staff helpful, courteous and always approachable, and for an out of town seller they were the perfect middle men.

A, Hertfordshire,

My case was handled professionally and was processed very rapidly right from the beginning. Jordan was very co-operative and professional throughout my purchase. He acted positively upon the case and helped me to push the relevant people to successfully accomplish the task. Rebecca & Rachel were equally helpful having a professional approach. Clare the mortgage consultant was professional, enthusiastic and knowledgeable throughout. I would consider recommending William H Brown.

Mr P, Hertfordshire,

Right at the beginning with the valuation of the property you were efficient, offered a good service along with publicity, photos and description. When a purchaser was found, you carried through to the end keeping us and everyone else up to date with the situation up to the satisfactory completion of the sale.

Mr & Mrs W, Devon,

We would like to thank all the staff at William H Brown for their assistance in selling our house. The process enabled us to find a buyer quickly and proceed with the sale in a timely manner. Particularly with regards to Rachel and Jordan who kept communication going through the process and negotiated a fair price on our behalf.

Mr M, Hertfordshire,

I have found the service provided by William H Brown and in particular the branch Manager Jordan Falco excellent, from start to finish he made the process straight forward and kept me fully up to date on a regular basis. Buying or selling a property is always stressful but he really helped this to be as painless as possible.

Miss H, Essex,

As you know selling was a huge step for me as I had lived there for more than 34 years. A huge thank you for getting me through that experience, subsequently finding me a delightful family to purchase my home, liaising with my solicitor and keeping me 'grounded'! Your office was frequently very busy but the staff were always supportive and helped me maintain a sense of optimism and assurance, as indeed did yourself; hopefully, I managed to maintain a good humour in your presence!

Mr & Mrs H, Hertfordshire,

I have been absolutely delighted with the Services of Charlotte and the team at William H Brown in finding me tenants. During the space of 4 months, I had 3 properties needing new tenants, all in Welwyn Garden City. Charlotte was always very quick to come round and view the property for herself, and new tenants were found within a week, or in one case just a couple of days. The advice and level of communication were excellent, and the fees were reasonable too. The bottom line is i'm very happy!

Mr H, Hertfordshire,

I have found my experience with William H Brown first class, becoming a Landlord for the first time, nothing was too much trouble for Charlotte and Olivia and they kept me in the loop at all times. I would certainly recommend these Estate Agents to anyone thinking of letting their property.

Mrs P, Hertfordshire,

Although my business relationship with William H Brown is new, I have been really impressed with the thorough and helpful service I have received. I contacted several agents when I thought my property was due to complete, but it was Charlotte that persevered for four months through the ups and downs of my exchange and completion delays, always going that extra mile to keep in touch. I would have no issue recommending Charlotte or her colleague Olivia to other Landlords.

Miss B, Hertfordshire,

Very grateful to you all at William H Brown, you have all been great.

Mr A, Hertfordshire,

We have just used William H Brown to sell & purchase our new property. From day one to the final day, the advice, support and total professionalism has been second to none. Jordan & his team work hard for you all the way through the selling and buying of your properties, no question is a problem. I would have no hesitation in recommending William H Brown to sell or support you on buying your dream home.

F, Hertfordshire,

Professional service from start to finish. Charlotte is highly organised and her client service is excellent. As a landlord I very much depended on Charlotte's business experience to find suitable tenants. I was very much impressed with her skills and expertise. All viewings were done in a day and several potential tenants expressed an interest. She updated me on every stage of the process and took great care in communicating to me. I am a very satisfied landlord for the second time.

Mrs B, Hertfordshire,

I have found contact with these Agents easily accessible and always a positive experience. I am provided with a very professional and friendly service - exactly what I hoped for and need. All enquiries are answered immediately and all requests for information or assistance are responded to with consideration and good humour.I am confident that I am receiving helpful opinions and best advice from people who know their market and care about their clients - both landlords and tenants.

Mrs S, Hertfordshire,

I take this opportunity to thank Jordan and his Team at WILLIAM H BROWN, Welwyn Garden City for helping me to sell my property smoothly.

Mr K, Hertfordshire,

Having been very pleased with the service from William H Brown when I bought my property through them, I was keen to have them assist me with letting. This has been my first rental property, and within a day of listing it with William H Brown, Charlotte had found very good tenants for me who have been no trouble at all. She was very thorough throughout the process and kept me up to speed with everything as it happened, which was very reassuring. Thoroughly recommended for the fantastic service.

Mr S, Hertfordshire,

Charlotte and Olivia have been extremely helpful through out the whole process of letting. They always call back straight away and are happy to help us with any concerns. We would definitely recommend Charlotte and Olivia to anyone thinking of renting

Mrs P, Hertfordshire,

Charlotte & Olivia at William H Brown have taken care of marketing my property several times over the last few years. Their service has been excellent, they have a conscientious attitude and conduct all matters in an entirely professional manner. I am happy to recommend their landlord tenant finding services.

Ms P, Hertfordshire,

Charlotte, We would just like to thank you and your colleague Olivia for handling the rental of our property. We found your service very professional. You were both very friendly and put our minds at rest to any questions we had. Appointments were always on time and you kept constant contact with us through out setting up the rental process. We could not fault your service in any way and are both very happy with your continued support.

Mrs C, Hertfordshire,

At the beginning WHB offered a very competitive quote, they were eager to help and get my property sold, when it was sold Jordan the branch manager took over and the service throughout the sale was very good.

Mr G, Essex,

I've bought and sold quite a few times since I bought my first house of my own in 1988. I therefore feel quite qualified to say that I think William H Brown are excellent. At the start of my search for a new home, you were genuinely helpful and Rachel made up for the cancellation of one viewing to show me the flat that I ended up buying. I'd have no hesitation in recommending you to someone else as the first port of call for a buyer or seller in Welwyn Garden City.

Mr & Mrs S, Hertfordshire,

I found your service excellent during the negotiations and then the events leading up to completion. My calls were always returned in reasonable time.

Ms G, Hertfordshire,

You kept me in the loop regularly with regards to the progression and were open and honest, which left all my expectations managed well and took away a lot of panic that we buyers often feel during the buying process, so thank you!

Ms R, Hertfordshire,

Very impressed with service provided by Sarah Bennet and Natalie Shanahan. Both understand Customer relationship management and delivery to customer requirement - my sincere thanks.

Mr K, Hertfordshire,

I was very happy with the service provided by William H Brown. They worked well as a team, keeping me informed and I was always able to talk to someone if I had had a query. I always felt they were making an effort to sell my property and they were helpful and friendly at all times. Throughout they gave me confidence that the sale would complete successfully. A big thanks to you all.

Mr M, Hampshire,

Excellent service from the initial valuation with Natalie through to the signing of the contract with Julia. The advertising & efficient organization of the viewing day speedily found the most suitable buyer. Both young ladies kept us well informed throughout & were extremely professional. We would happily recommend the Welwyn Garden City branch of William H Brown.

Mr T, Rutland,

William H Brown offered a quality service for when I was selling my home. Their rates are competitive and staff very helpful, particularly with regards to keeping you informed throughout the process. They are always easy to get hold of if you have any questions throughout the process and they make the whole selling process seem like a more simple step.

Miss G, London,

I found Julia to be very professional and helpful at all times. I had every confidence in her abilities and always felt she had my best interests at heart.

Miss J, Hertfordshire,

We have been really impressed by William H Brown, Welwyn Garden City, since the beginning of the quote process, when they provided us with a very professional and comprehensive quote including information on the property from land registry together with justification on the quote they provided. Astute marketing ensured that we had 15 families through the door for our open house and four offers on the table by the end of that day. They have been personable, professional and absolutely brilliant.

Mrs F, West Sussex,

I was very satisfied with the service I received from Julia and her team at William H Brown. I always felt they were making an effort to sell my property and they were helpful and friendly at all times. I was not resident at the property and they also went out of their way to help with things like letting engineers in or delivery of moving boxes. Overall I would highly recommend them.

Dr D, Avon,

I am really pleased and impressed with the service I received from the estate agents William H Brown. I was purchasing a property in Welwyn Garden City and came into contact with many of the estate agents in the area. I found the staff at W.H.Brown very helpful, always punctual with appointments, always replied straightaway to emails and phone calls. If I were to sell a property in the future I would be happy to use WH Brown.

Mrs B, Hertfordshire,

My partner and I are so pleased with W H Brown, for the speed, attention and services provided, with regards to the purchase of our house in Howlands and the rental of my flat in Hatfield.Considering today’s housing situation, we cannot believe how pain free the process was and how lucky we were to have engaged your services. Thank you for all that you have done for Simon and me. We are so excited with the next chapter in our lives and both look forward to developing the house into our home.

Mr & Mrs B, Hertfordshire,

Many thanks to your team to help me to sell my house. I regret I haven't chosen your agency at the first time. It was a very good idea from you to leave a leaflet in my post box. Everyone from your agency was so professional, polite and helpful.

Mrs K, Channel Islands,

I'd like to thank William H Brown for their help in the process of selling my flat.. Whilst other estate agents were negative in their outlook when faced with possible issues due to a lease extension being required... William H Brown left me feeling confident that my flat would sell for a good asking price and that the lease extension wasn't in fact an issue...and they were right.. Within a couple of weeks an offer was made and accepted. Thank you!

Miss W, Hertfordshire,

From the first contact with William H Brown until completion we found that they understood our needs completely, a quick efficient sale was achieved in line with our exact expectations. Even when the property chain then became difficult Julia & her team did their upmost at all times to help with communication and resolution of problems, would highly recommend them.

Mr & Mrs K, Hertfordshire,

This is my first dealing with William H Brown and I am thoroughly impressed. As a previous estate agency branch manager myself, I appreciated the professional manner in which my initial enquiry was handled, and I was particularly enthused by the proactive marketing methods deployed to attract prospective buyers. From the very first contact through to completion, Julia and her team have been helpful and attentive, and I have no hesitation in recommending their services.

Mr L, Hertfordshire,

The level and frequency of contact was spot on; I always felt informed and even when little was happening they 'touched base' every now and again just to ease any worries I might otherwise have. This excellent level of service was maintained throughout. Overall they have a professional, courteous and successful ethos which I cannot recommend highly enough.

Mr P, Hertfordshire,

I found Julia very responsible and extremely polite. She was very capable at all times and kept me informed on a regular basis. I would like to take this opportunity of thanking her for all her assistance and co-operation.

Mr S, Hertfordshire,

The customer service I received from start to finish was excellent and I will definitely be using them for future sales and purchases.

Mr & Mrs J, Hertfordshire,

I have been extremely happy with the service from the lettings team at William H Brown. My property was let quickly, communication has been great and I would have no problem recommending them to other landlords.

Miss N, Hertfordshire,

Our sale only completed due to the persistence and determination of the local sales team, led by Julia Lodge. Their tenacity brought a very difficult sale to a very satisfactory conclusion. Living away from Welwyn, we had to rely completely on William H Brown's expertise to manage the sale and they certainly came up to the mark.

Mrs F, Eastleigh,

I used William H Brown to let my Studio Apartment and House in Welwyn Garden City. I found the service efficient and the team very helpful and both my properties were quickly tenanted. I will definitely be using them again if I need to in the future.

Mr U, Hertfordshire,

Our experience with William H Brown was great. Our contact understood our requirements fully, there was no pushy sales and therefore no time wasting. Once we had found our home the process was speedy and easy - all of which was completed by phone as I did not live in the area. ( New Owner in Welwyn Garden City).

Miss M, Hertfordshire,

I would have no hesitation recommending WH Brown as a Letting Agent. I have received excellent advice and support from Heather and Charlotte as a novice Buy to Let landlord. I believe it is this personal attention and review of the detail that has enabled me to successfully let two properties in Welwyn Garden City.

Mr C, Hertfordshire,