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William H Brown

Estate Agents in Norwich
5 Bank Plain
NORWICH
Norfolk
NR2 4SF
opening times
Monday 08:30 - 18:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 19:00
Friday 08:30 - 18:00
Saturday 09:00 - 17:00
Sunday 10:00 - 15:00
Sales
Lettings
Auctions
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1 of 2 William H Brown Estate agents Flagship office on Bank Plain, Norwich
thinking of selling or letting? book a free valuation
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our Norwich branch William H Brown Estate Agent in Norwich are conveniently located on Bank Plain in the City Centre in their flagship office & have an experienced team covering a wide range of property services. The well established team have extensive local market knowledge & are passionate & enthusiastic about providing the best service possible. Whether you are looking to buy, sell, rent or let, we are here to help every step of the way, including mortgage services, home conveyancing, surveys & EPC's. Please feel free to call in for a chat about the local market & the demand for properties like yours.

As well as Norwich City Centre, William H Brown sell & rent properties in the surrounding areas including Costessey, Old Catton, Thorpe St Andrew, Hellesdon, Eaton, Cringleford as well as surrounding villages including Spixworth, Rackheath, Brundall, Blofield, Thorpe End, Drayton, Taverham, Stoke Holy Cross & many more.

We also have an in house Land & New Homes department & an auction department which is one of the UK's largest national property auctioneers.

If you are thinking of selling or renting or just want an up to date valuation of your property then please contact our team of property consultants for your FREE market appraisal & we will tailor-make a bespoke marketing package that is suitable for you & your property.

If you need mortgage services, our consultants are available 6 days a week & can also help with re-mortgages, first time buyers & buy to let investors. why choose us?
  • Lettings team with over 25 years combined experience
  • Fantastic marketing package available with professional photography and floor plans to make your property stand out from the rest!
  • 7 Sales Negotiators who are tasked with getting you the best possible price and 3 Fully Qualified Mortgage advisors with over 25 years exp
  • Dedicated aftersales progression team
Meet the team come and join the team >
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Russell Hill
Board of Management Partner
Russell is a Board of Management Partner and has been in charge of the Norwich office for 8 years! He has over 16 years’ experience with William H Brown and leads a team of 19+ staff that consistently achieve the very best results!
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Lewis Osborn
Branch Manager
Lewis is our Branch Manager and has worked in our Norwich office since April 2016. He has around 8 years of estate agency experience and assists in ensuring the office runs smoothly whilst supporting our fantastic sales team!
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Kelsey Mallett
Senior Administrator
Kelsey has been one of our sales administrators since December 2019 and works extremely hard to ensure our properties go live online correctly and in the right time scales!
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Murray Tindall
Negotiator
Murray has over 5 years of face to face customer service experience and loves to go the extra mile to help you find your dream home.
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Paul Westhead
Negotiator
Paul is a determined and motivated negotiator who doesn’t let challenges affect his resilient mind-set and will to succeed. He will go above and beyond to help.
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Philip Burrows
After Sales Progressor
Phil joined our team in early 2022 as one of our Negotiators and has recently progressed to After Sales Progressor! He is friendly and here to help you with getting your sale/purchase through to exchange!
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Tristan Stoneman
Instructions Manager
Tristan, our instructions manager, began at William H Brown in 2015 and has always taken pride in getting his clients the best possible price for their home! He has an extensive knowledge of Norwich property, great customer service and is an excellent leader of our Listing Team.
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Adam Mixer
Lister
Adam started at William H Brown Norwich in 2004 and has a wealth of property knowledge, especially homes within Norwich and surrounding areas. He always builds excellent rapport with his clients and will always be able to offer advice on your move.
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Adam Lynch
Lister
Adam has over 13 years of estate agency experience so can give sellers the best possible advice with regards to marketing and achieving the top price for their property.
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Victoria Payne
Mortgage Services Consultant
Vicky has worked for the company since 2016. She initially worked in the Sprowston branch and joined us in Norwich in 2021 after working her way to Mortgage Services Consultant. She has a great knowledge of the area, lots of experience and enjoys working with the team
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John Feltham
Area Lettings Manager
John is the Area Lettings Manger. He started with the company in 2005 as a Lettings Negotiator and has worked through the ranks to become an Area Lettings Manager. John is an expert in his field, a landlord himself and will always make himself available to offer advice and answer any questions from his extensive knowledge of everything to do with property.
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Sarah Wilson
Lettings Branch Partner
*Currently on maternity leave* Sarah has had an impressive career so far after joining the company 10 years ago as a Property Coordinator, through hard work, she has since progressed through various roles, and is now the Lettings Branch Partner. Sarah enjoys sharing her lettings knowledge with landlords and tenants and helping them throughout the process.
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Ethan Smith
Lettings Property Sales Manager
Ethan is the Lettings Manager and has a thirst for always improving and progressing the branch. Ethan's role splits him between finding new tenants for properties, carrying out property valuations and successfully leading and supporting the team.
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Andra Dinga
Senior Lettings Administrator
Andra is our Senior Administrator and is always on hand to help tenants and landlords alike. Andra can speak multiple languages, and is a key part of our team!
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Fabio Almeida
Senior Lettings Negotiator
Fabio is our Senior Negotiator who provides an incredible level of service for our tenants and landlords. Fabio is bi-lingual and renowned for going above and beyond for customers doing viewings out of hours and move people in on days off!
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Zachary Robertson
Trainee Lettings Negotiator
Zach conducts all of our viewings and is a friendly face to meet whilst out and about. Fun fact about Zach, is he used to live in Dubai and raced Go-Karts at a high level.
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Olivia Jarrett
Apprentice Lettings Administrator
Olivia is our Apprentice Lettings Administrator who is not afraid to get stuck in, and is eager to speak to all tenants and landlords, Olivia always has a positive attitude.
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James Patience
Auctions Manager
James is our Auctions Manager who is based in the flagship Norwich office and has been part of the team since November 2021. He has an abundance of experience in the property market, including 8 years of working within Auctions. James prides himself on his excellent customer service and knowledge of the auction process, and he will be here to help both buyers and vendors through the auction route.
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Sally Thompson
New Homes Manager
Sally has worked as an Estate Agent for over 29 years within various offices throughout Norfolk. She joined William H Brown 19 years ago working as a Senior Negotiator and in recent years has undertaken a specialised new homes management role covering 32 branches throughout Norfolk & Suffolk. Sally has experience in working with local and national developers providing her with a wealth of knowledge to give the best advice on marketing and sales strategies for all types of developments.
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Karl Jennings
Senior New Homes Manager
Karl oversees the new home sales for 32 Branches in the Norfolk & Suffolk region. He has worked in property in both the new build sector and the luxury property market for nearly 20 years in a variety of locations within the UK and Europe. At any given time he manages in excess of 30 active new home sites, varying in size from smaller developments to multi-phase sites with 100+ units. In 2021 Karl led Sequence UK LTD (Inc William H Brown) with the highest volume of new build homes sold.
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Graham Bloomfield
Land and Planning Partner
Graham is a chartered Town Planner with 20 years’ experience in the industry, across a range of sectors and roles, including Local Authority, Planning Consultancy, Local Regeneration Company, Housebuilder, and Land Promoter / Developer. Within Sequence (UK) Ltd, Graham is tasked with leading the delivery of residential planning services to land owners and new homes clients across the country as well as undertaking site disposal work.
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James Rogers
Senior Land Manager
After graduating from university with a Bachelor of Honours Business Management degree, James joined the Land and New Homes team in July 2016 covering Norfolk and Suffolk as a land negotiator. James is available to advise on all aspects of land acquisition and disposal including sites with and without planning permission, option/promotion agreements and self-build opportunities for a wide range of clients.
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William Rogers
Land Negotiator
Will joined the Land & New Homes team in April 2022 after working for a local developer. Will covers Norfolk and Suffolk as a Land Negotiator. Will is available to advise on all aspects of land acquisition and disposal including sites with and without planning permission, option/promotion agreements and self-build opportunities.
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Lewis Styles
Apprentice Lettings Negotiator
Lewis started his work placement at William H Brown in October 2023. Since completing this, he has now secured an Apprentice Negotiator position and is determined to complete this and progress further, Lewis is eager to expand his knowledge and is always the first to pick up the calls.

Wanted properties

do you have a property that matches any of our wanted ads?

get in touch
WANTED
Mrs P. is looking for a 4 bedroom det property to the south of Norwich
WANTED
Mr C. is looking for a 3 bedroom semi-detached or detached property in Queens Hill.
WANTED
Mr V. is looking for a semi-detached property in Norwich.
WANTED
Mr B. is looking for a 2 bedroom apartment with parking in Norwich.
WANTED
Mr J. is looking for a 3 bedroom property with parking/a driveway and a garden close to Costessey high school.
WANTED
Ms C is looking for a 2 bed bungalow ASAP in North Norwich area with a rent up to £1000pcm
WANTED
Mr C a Lecturer at NUA is looking for a 1 bedroom flat walking distance from the city centre with a rent up to £1200pcm.
WANTED
Mr B a Payroll Officer is looking for a 3 bedroom unfurnished house to let in North Norwich area with a rent up to £1100pcm.
WANTED
Mr E a Doctor is looking for 1 bedroom house/flat close to NNUH with a rent up to £1300pcm.
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thinking of selling or letting?
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What Our Customers Say

Ed, Zack & Ethan have all been amazing. We started off having no idea how to even begin when renting a property, and they have been so helpful and supportive, even when we were sat in the office pestering them all day. You guys are absolutely amazing - wouldn't recommend anywhere else. show more
Miss P, Norfolk, Dec 2023
Ed was brilliant throughout the whole process and helped me find a place that I loved in such a short space of time. I’m so grateful for all the work he did to get me into my new place so quickly. Thank you so much! show more
Miss C, Norfolk, Oct 2023
The overall experience was very good, was attended by a young man called Ed. Ed was super friendly, very helpful and calm throughout the all moving in process. Done his best to move me in as soon as possible and it was done very quickly, despite things happening out of his control, he still made it possible and very quick for the move to go ahead. show more
Mr G, Norfolk, Sep 2023
Ethan at William H Brown was incredibly helpful and supportive when helping me find a rental property. He took the time to sit with me and listen to what I was looking for and then found me my dream place. Ethan patiently explained all this to me, and advised me on how to be more strategic about my search. He helped me find a property in two days, which feels like some kind of Christmas miracle. I am incredibly grateful. show more
Miss W, Norfolk, Sep 2023
WHB dealt with both the sale of our property, and the purchase of our new place. All round great service. If I was leaving this review specifically for Dan in after sales, it would easily be 5stars, he was excellent throughout, always took our calls, dealt with us in our more stressful moments, and got the job done! Keep up the good work! show more
Mr S, Norfolk, Aug 2022
Thank you Daniel Siggins of Norwich Bank Plain in assisting with the sale of my Mother's house . Having the house in safe hands took the worry of having to sell into a smooth transaction. I was kept up to date throughout with courteous emails and telephone calls show more
Mrs B, Norfolk, Aug 2022
' Very helpful ' We have been dealing with George at Bank Plain branch and he has been brilliant, very kind, informative and helpful. show more
Mr B, Norfolk, Aug 2022
' Positive ' Friendly and helpful approach, gave all information in a none formal yet professional manner show more
Mr P, Norfolk, Jul 2022
The team and in particular Russel made a potentially difficult and stressful experience of a property purchase an easy and stress free experience. Great communications and very helpful responding to the many questions this property purchasing novice asked. Thoroughly recommended. show more
Mr J, Norfolk, Feb 2022
Henry is a credit to WHB. He always kept us up to date with our sale and purchase. I would like to thank him for all his help in getting us our new bungalow. show more
Mr E, Norfolk, Dec 2021

Feefo Reviews

1 2 3 4
Amazing service

Very efficient, got the refinance done very quickly, we’re happy to deal online via emails as I was working.
Richard who sorted the deal for me was very professional and efficient

1 week ago

1 week ago

2 weeks ago

2 weeks ago

2 months ago
Outstanding Experience

Giles was outstanding from the very beginning.
Showing a true understanding of our requirements and being able to match suitable products that are right for us. An absolute pleasure to deal with and free flowing communication. I have no hesitation in recommending Giles to friends and family.

2 months ago

2 months ago
Worth it

Fantastic and personal

2 months ago

Ok

Ok

2 months ago
Giles 5 stars

We had Giles and he was very helpful answered any questions we had took his time with us to explain everything in depth and to make sure that we understood everything that we were signing up to and I fell over and above to make sure we got the right deal.

3 months ago
George at Norwich, Bank Plain branch has been extremely helpful

George at Bank Plain Branch, Norwich has been enormously helpful in this process, and has made it all stress free and as smooth as possible, working promptly and providing us with all required information and services.

3 months ago
Very Helpful

Great team in Norwich city centre, very friendly and helpful. You can see their rapport each time I visited the office. They were always available to answer my questions and explain things professionally. And a big thank you especially to Russell, Giles, Liam and the wider team.

3 months ago
Good Real Estate Agency with Attention to Detail

Very attentive, they explained all the processes and were transparent with all the fees and if they were making a commission for referring their services and suggestions.

At the time I was quite busy and they made sure to chase me every step of the way to make sure the transaction went smoothly

3 months ago

George was excellent throughout. Approachable, knowledgeable and gave me the confidence that the best deal for me would be found.

George was excellent throughout. Approachable, knowledgea...

4 months ago
Mortgage

Excellent service

4 months ago
5 Star Service from Victoria Payne. Felt like a VIP during the process.

Victoria Payne has been an absolute pleasure to deal with. She is very professional, courteous, caring and kind. She's made us feel like VIP Client during this experience, and not a number. Kept us in the loop at all times and never felt that we had to follow up with her. I highly recommend using Victoria.

6 months ago
Brilliant

Victoria Payne has been an absolute gem and has helped my wife and I through this whole process. She has been a super star. Still in the first phase of the mortgage stage and so far so good 😀.

6 months ago
Brilliant!

Giles has been brilliant with us so far! Has been great with communication and getting everything sent off in a timely manner.
Great experience!

6 months ago

6 months ago
1 2 3 4

Tenants Fees: Please make sure you have viewed our fee details before you make any decision about a property or before you decide to view.

Landlord Fees: View the full details of our fees.

A LIFETIME FEE MAY BE PAYABLE UPON MORTGAGE APPLICATION AS WELL AS AN ADMINISTRATION FEE. THE TOTAL FEE PAYABLE WILL DEPEND ON YOUR CIRCUMSTANCES. YOUR MORTGAGE CONSULTANT WILL EXPLAIN ANY FEES APPLICABLE IN YOUR INITIAL APPOINTMENT.

YOUR HOME OR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. YOU MAY HAVE TO PAY AN EARLY REPAYMENT CHARGE TO YOUR EXISTING LENDER IF YOU RE-MORTGAGE.

ALL MORTGAGES ARE SUBJECT TO STATUS AND LENDER CRITERIA.
MOST BUY TO LET MORTGAGES ARE NOT REGULATED.