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William H Brown

Estate Agents in Norwich
5 Bank Plain
NORWICH
Norfolk
NR2 4SF
opening times
Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 14:00
Sunday Closed
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Lettings
Auctions
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1 of 2 William H Brown Estate agents Flagship office on Bank Plain, Norwich
thinking of selling or letting? book a free valuation
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our Norwich branch William H Brown Estate Agent in Norwich are conveniently located on Bank Plain in the City Centre in their flagship office & have an experienced team covering a wide range of property services. The well established team have extensive local market knowledge & are passionate & enthusiastic about providing the best service possible. Whether you are looking to buy, sell, rent or let, we are here to help every step of the way, including mortgage services, home conveyancing, surveys & EPC's. Please feel free to call in for a chat about the local market & the demand for properties like yours.

As well as Norwich City Centre, William H Brown sell & rent properties in the surrounding areas including Costessey, Old Catton, Thorpe St Andrew, Hellesdon, Eaton, Cringleford as well as surrounding villages including Spixworth, Rackheath, Brundall, Blofield, Thorpe End, Drayton, Taverham, Stoke Holy Cross & many more.

We also have an in house Land & New Homes department & an auction department which is one of the UK's largest national property auctioneers.

If you are thinking of selling or renting or just want an up to date valuation of your property then please contact our team of property consultants for your FREE market appraisal & we will tailor-make a bespoke marketing package that is suitable for you & your property.

If you need mortgage services, our consultants are available 6 days a week & can also help with re-mortgages, first time buyers & buy to let investors. why choose us?
  • Lettings team with over 75 years combined experience
  • Fantastic marketing package available with professional photography and floor plans to make your property stand out from the rest!
  • 7 Sales Negotiators who are tasked with getting you the best possible price and 3 Fully Qualified Mortgage advisors with over 25 years exp
  • Over 200 years of sales experience within the team
  • Over 350 houses sold in 2024
  • 99% of original asking price achieved across all sales in 2024
  • 416 Houses let agreed in 2024
  • Open 6 days a week!

Norwich market overview

Here's a quick snapshot of the property market headlines in Norwich. Want to know more? .

sales lettings
£285,000 Average property value
+ 1.8% Annual price change
40 days Average time for sale agreed
sales lettings
Source: Data for annual and average scores is derived from regional market statistics supplied by Hometrack, updated March 2026. what's your home worth in Norwich?
book your valuation

Here's a quick snapshot of the property market headlines in Norwich. Want to know more? .

sales lettings
£285,000 Average property value
+ 1.8% Annual price change
40 days Average time for sale agreed
sales lettings
Property type Average price Annual price change Average £ per sq.ft Average time
until sale agreed
1 bed flat £130,000 - 3.7% £233 39 days
2 bed flat £158,000 - 1.9% £226 43 days
2 bed house £235,500 - 1.9% £279 32 days
3 bed house £287,500 + 2.7% £257 40 days
4+ bed house £449,950 + 3.4% £261 45 days
1 bedroom flat
£130,000 Average price £233 Average
£ per sq.ft 39 days Average time
until sale agreed
Annual price change - 3.7%
2 bedroom flat
£158,000 Average price £226 Average
£ per sq.ft 43 days Average time
until sale agreed
Annual price change - 1.9%
2 bedroom house
£235,500 Average price £279 Average
£ per sq.ft 32 days Average time
until sale agreed
Annual price change - 1.9%
3 bedroom house
£287,500 Average price £257 Average
£ per sq.ft 40 days Average time
until sale agreed
Annual price change + 2.7%
4+ bedroom house
£449,950 Average price £261 Average
£ per sq.ft 45 days Average time
until sale agreed
Annual price change + 3.4%
Source: Data for annual and average scores is derived from regional market statistics supplied by Hometrack, updated March 2026. what's your home worth in Norwich?
book your valuation

Here's a quick snapshot of the property market headlines in Norwich. Want to know more? .

sales lettings
£1,150 pcm Average rent
+ 0.2% Annual rent change
sales lettings
Source: Data for annual and average scores is derived from regional market statistics supplied by Hometrack, updated March 2026. what's your home worth in Norwich?
book your valuation

Here's a quick snapshot of the property market headlines in Norwich. Want to know more? .

sales lettings
£1,150 pcm Average rent
+ 0.2% Annual price change
sales lettings
Property type Average rent pcm Annual price change
1 bed flat £775 pcm + 3.3%
2 bed flat £1,048 pcm + 2.5%
2 bed house £1,100 pcm + 9.9%
3 bed house £1,300 pcm + 4.2%
4+ bed house £1,950 pcm + 5.4%
1 bedroom flat £775 pcm Average Rent
Annual price change + 3.3%
2 bedroom flat £1,048 pcm Average Rent
Annual price change + 2.5%
2 bedroom house £1,100 pcm Average Rent
Annual price change + 9.9%
3 bedroom house £1,300 pcm Average Rent
Annual price change + 4.2%
4+ bedroom house £1,950 pcm Average Rent
Annual price change + 5.4%
Source: Data for annual and average scores is derived from regional market statistics supplied by Hometrack, updated March 2026. what's your home worth in Norwich?
book your valuation
Meet the team come and join the team >
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Lewis Osborn
Branch Manager
Lewis is our Branch Manager and has worked in our Norwich office since April 2016. He has over 10 years of estate agency experience and assists in ensuring the office runs smoothly whilst supporting our fantastic sales team!
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Adam Lynch
Instructions Manager
Adam has over 15 years of estate agency experience, previously managing offices for us. Now, Adam is our instructions manager for our flagship Norwich office and is our residential expert when it comes to our "3 routes to market" offering. With fees starting at 0% if you are thinking of offering your property to the market, make sure you speak with Adam first who is on hand to offer personal and tailored advice as to maximise the value of your home via various marketing strategies.
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Murray Tindall
Residential Sales Manager
Murray has over 5 years of face to face customer service experience and loves to go the extra mile to help you find your dream home.
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Lisa Phillips
Senior Sales Negotiator
Lisa is our Senior Negotiator who brings a wealth of knowledge and experience around all aspects of the job, Lisa is heavily involved in tutoring our newer staff so that they adhere to our ethos and do so in a compliant manner. Lisa was 2025's recipient of the "Employee of the year" award for our whole area. If good quality marketing advice is what you are looking for, might we suggest a few moments talking to Lisa Phillips.
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Liam Skinner
Negotiator
Liam, one of our Negotiators, is determined to deliver good customer service whilst assisting buyers and vendors from start to finish of the process.
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Hannah Simpson
Trainee Sales Negotiator
Hannah joined our team in Norwich in January 2026 bringing with her a wealth of expertise. Committed to delivering high quality customer service. She is friendly and approachable and happy to assist across all areas.
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Morgan Rust
Trainee Sales Negotiator
Morgan has joined our team in January 2026 and has quickly integrated within the team with high energy and zest for the job. She regularly goes above and beyond for her customers, if you are wanting to view one of our homes, please do get in touch with Morgan who will be delighted to assist in helping you find your dream home. In her spare time, she is a big supporter of Everton Football Club,
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Finnley Collins
Lister
Finn joined William H Brown from a competitor agent as a Negotiator, quickly asserting himself as one of our top sales people. In his quest for constant improvement and desire to succeed, Finnley began valuing for us in 2024 and is now on our "Rising stars programme". Finn prides himself on going above and beyond for each and every customer, often working out of hours to achieve the desired result.
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Paul Westhead
Lister
Paul joined William H. Brown as a trainee negotiator, quickly demonstrating a strong dedication to client success and a drive for career advancement. He consistently delivers exceptional customer service, achieving outstanding outcomes and cultivating lasting relationships, as evidenced by his loyal returning clients and enthusiastic referrals. He will go above and beyond to help.
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Jacey Cole
Mortgage Services Consultant
Jacey is an accomplished Senior Sales Negotiator with a proven track record of delivering exceptional customer satisfaction. Having recently moved from our Unthank Road office she has an invaluable knowledge of the Norwich are and her expertise in understanding client needs ensures she can find the right properties for buyers.
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Scarlet King
Mortgage Services Consultant
Scarlet King is a proactive Mortgage Advisor at William H. Brown, using her sales background and degree in Education, psychology, and counselling to expertly understand and connect with clients. Known for her quick responsiveness and mortgage knowledge, she guides clients through the mortgage process with clarity and confidence. She is dedicated to helping clients achieve their dream home ownership.   
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Kelsey Mallett
Senior Administrator
Kelsey has been one of our sales administrators since December 2019 and works extremely hard to ensure our properties go live online correctly and in the right time scales!
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Freya Brooks
Administrator
Freya joined our team in July 2025, She is the gate keeper for our compliance department within the office, ensuring that everything we do is within company guidelines. Aside from being a wonderful administrator and absolute "compliance Queen", Freya delights us daily with her "Purple Unicorn vibes. If you are instructing us to sell your home, Freya will be the driving force behind the marketing materials along with your chosen Lister.
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Emma Powell
Senior Sales Co-Ordinator
Emma is one of our After sales progressors and has a wealth of experience, she will always be on hand to help ensure the buying process is as smooth as possible and gets through to exchange of contracts.
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Thomas Simpson
After Sales Progressor
Tom has been at William H Brown since March 2025. As our After Sales Progressor, Tom prioritises customer interest & ensures the buying process is conducted as smoothly as possible. He is dedicated to providing a brilliant customer experience, & consistently advocates for his clients.
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Russell Hill
Area Manager
With 18 years at William H Brown, Russell Hill leads the Norwich area team, supporting branches to deliver outstanding service and performance. He brings deep expertise in property sales, mortgage services, and team development, with a hands-on, results-driven approach that empowers colleagues and ensures clients receive trusted guidance throughout their home-moving journey.
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John Feltham
Area Lettings Manager
John is the Area Lettings Manger. He started with the company in 2005 as a Lettings Negotiator and has worked through the ranks to become an Area Lettings Manager. John is an expert in his field, a landlord himself and will always make himself available to offer advice and answer any questions from his extensive knowledge of everything to do with property.
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Sarah Wilson
Lettings Branch Partner
Sarah has had an impressive career so far after joining the company 10 years ago as a Property Coordinator, through hard work, she has since progressed through various roles, and is now the Lettings Branch Partner. Sarah enjoys sharing her lettings knowledge with landlords and tenants and helping them throughout the process.
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Ethan Smith
Senior Lettings Manager
Ethan is the Senior Lettings Manager and has a thirst for always improving and progressing the branch. Ethan's role splits him between finding new tenants for properties, carrying out property valuations and successfully leading and supporting the team.
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Andra Dinga
Team Leader Lettings Administrator
Andra is our Lettings Team Leader and is always on hand to help tenants and landlords alike. Andra can speak multiple languages, and is a key part of our team!
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Olivia Jarrett
Senior Lettings Administrator
Olivia is our Lettings Administrator who is not afraid to get stuck in, and is eager to speak to all tenants and landlords, Olivia always has a positive attitude.
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Lewis Styles
Lettings Negotiator
Lewis started his Work Placement at William H Brown in October 2023. He then progressed to an Apprentice Negotiator role and since completing this, he has now secured a Lettings Negotiator position. Lewis is eager to expand his knowledge and a determined worker, always being the first to pick up the phone.
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James Patience
Auctions Manager
James is our Auctions Manager who is based in the flagship Norwich office and has been part of the team since November 2021. He has an abundance of experience in the property market, including 8 years of working within Auctions. James prides himself on his excellent customer service and knowledge of the auction process, and he will be here to help both buyers and vendors through the auction route.
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Sally Thompson
New Homes Manager
Sally has worked as an Estate Agent for over 29 years within various offices throughout Norfolk. She joined William H Brown 19 years ago working as a Senior Negotiator and in recent years has undertaken a specialised new homes management role covering 32 branches throughout Norfolk & Suffolk. Sally has experience in working with local and national developers providing her with a wealth of knowledge to give the best advice on marketing and sales strategies for all types of developments.
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Karl Jennings
New Homes Partner
Karl oversees the new home sales for 32 Branches in the Norfolk & Suffolk region. He has worked in property in both the new build sector and the luxury property market for nearly 20 years in a variety of locations within the UK and Europe. At any given time he manages in excess of 30 active new home sites, varying in size from smaller developments to multi-phase sites with 100+ units. In 2021 Karl led Sequence UK LTD (Inc William H Brown) with the highest volume of new build homes sold.
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Graham Bloomfield
Land and Planning Partner
Graham is a chartered Town Planner with 20 years’ experience in the industry, across a range of sectors and roles, including Local Authority, Planning Consultancy, Local Regeneration Company, Housebuilder, and Land Promoter / Developer. Within Sequence (UK) Ltd, Graham is tasked with leading the delivery of residential planning services to land owners and new homes clients across the country as well as undertaking site disposal work.
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James Rogers
Senior Land Manager
After graduating from university with a Bachelor of Honours Business Management degree, James joined the Land and New Homes team in July 2016 covering Norfolk and Suffolk as a land negotiator. James is available to advise on all aspects of land acquisition and disposal including sites with and without planning permission, option/promotion agreements and self-build opportunities for a wide range of clients.
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Buster Blore
Lettings Property Lister
Buster is our Lettings Negotiator, who is extremely knowledgeable, easy to get along with and all customers love his attentiveness. Buster will help you find the perfect rental home, as well as supporting landlords find the right tenant for their property. He often receives great reviews from customers who always come away happy after working with him.
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Holly Petherick
Apprentice Lettings Administrator
Holly joined us in July 2025 as an Apprentice Lettings Administrator and has quickly became a key member of our team. She brings a great level of enthusiasm and is keen to help all tenants and landlords alike.
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Miriam Sovari-Zuniga
Trainee Lettings Negotiator
Miriam is one of our newest members of staff, who has joined us in February 2026 as a Trainee Lettings Negotiator. With previous sales experience, Miriam brings a fresh perspective and plenty of enthusiasm to the team.
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Jake Chadwick-Stanley
Trainee Lettings Negotiator
Jake has recently joined our team as a Trainee Lettings Negotiator and has already shown dedication to helping tenants find the perfect property. With previous customer service experience, Jake brings a friendly approach and is keen to help both landlords and tenants alike.

what's happening

at William H Brown Norwich To find out more about any of our upcoming events please feel free to give us a call: 01603 760044
20 Apr
Mortgage Clinic Mortgage Services Advice Week - 20th - 24th April! 09:00 - 17:30 Book to attend
24 Apr
UK's Biggest Open House Weekend! Open House Weekend - 24th – 26th April All day Book to attend
24 Apr
Mortgage Clinic Mortgage Services Advice Week - 20th - 24th April! 09:00 - 17:30 Book to attend
26 Apr
UK's Biggest Open House Weekend! Open House Weekend - 24th – 26th April All day Book to attend

Wanted properties

do you have a property that matches any of our wanted ads?

get in touch
WANTED
Ms C is looking for a 2 bed bungalow ASAP in North Norwich area with a rent up to £1000pcm
WANTED
Mr C a Lecturer at NUA is looking for a 1 bedroom flat walking distance from the city centre with a rent up to £1200pcm.
WANTED
Mr B a Payroll Officer is looking for a 3 bedroom unfurnished house to let in North Norwich area with a rent up to £1100pcm.
WANTED
Mr E a Doctor is looking for 1 bedroom house/flat close to NNUH with a rent up to £1300pcm.
WANTED
Ms R. is looking for a 2 bedroom character property in Norwich city centre
WANTED
Mrs S. is looking for a 3-4 bedroom property with off road parking in Bowthorpe
WANTED
Ms C. is looking for a 2 bedroom property within 10 miles of Poringland
WANTED
Mrs M. is looking for a top floor apartment in Ashman Bank, Geoffrey Watling Way
WANTED
Miss B & Mr R. are looking for a 3 bedroom property with a driveway in Sprowston, Helleson or Old Catton
looking for a property?
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thinking of selling or letting?
book a free valuation

book now

What Our Customers Say

Exceptional service, Thomas, Lisa and many more staff members where friendly and efficient they kept us informed all the way in selling the property especially when the first chain collapsed they did everything possible and soon got it back on the market and sold with success. We can't thank them enough. Regards, Cliff and Terry. show more
Mr M, Norfolk, Mar 2026
I can't fault the service provided by WHB. Thomas has been outstanding, moving the process along every step of the way ! show more
Mr Y, Norfolk, Jan 2026
I would like to thank Finn that came out to both value the house and put it on the market. He has been amazing, always on time and always happy to help! I feel as if he gives the whole process a personal touch and that’s the reason I decided to go with William H Brown. He went out of his way to work around my work schedule, taking phone calls and assisting me when he wasn't working which helped me massively! Cannot thank him enough. The photographer was lovely and done a lovely job as well! show more
Miss S, Norfolk, Jan 2026
I can't speak to Thomas Simpson’s (and his colleagues) professionalism enough! Thomas was handed a (annoyingly) tricky case, but he’s made every effort to get it moving fast and for me to be treated well. Nothing but praise. Thank you, Thomas!! show more
Mr K, Essex, Nov 2025
Adam Lynch has been absolutely super. His sensitivity following our bereavement has been second to none but this has been coupled with excellent efficiency and communication securing a sale. Thank you show more
Mrs C, Norfolk, Nov 2025
Excellent service from both the team at William H Brown to sell my flat and Scarlet King in their mortgage advisory service who helped me secure my next property. Scarlet was extremely professional throughout and very quick to respond. I would recommend the team if you are looking to buy or sell in Norwich. show more
Mr D, Norfolk, Oct 2025
A very friendly, professional and helpful company. In the initial stages, they were really quick to arrange viewings and I got an offer on my flat within three weeks - but that was just the beginning! I'd like to recognise Thomas Simpson in the post-sales team, he was so helpful in pushing the conveyancing along and I also credit him with keeping me calm when we were dealing with unexpected enquiries. It was great to have a contact who I could call with any concerns and who could relay messages to the buyers. Thomas was always reassuring, consistent with his communication and uplifting to speak with - a real asset to your team! show more
Miss M, Norfolk, Aug 2025
Ed, Zack & Ethan have all been amazing. We started off having no idea how to even begin when renting a property, and they have been so helpful and supportive, even when we were sat in the office pestering them all day. You guys are absolutely amazing - wouldn't recommend anywhere else. show more
Miss P, Norfolk, Dec 2023
Ed was brilliant throughout the whole process and helped me find a place that I loved in such a short space of time. I’m so grateful for all the work he did to get me into my new place so quickly. Thank you so much! show more
Miss C, Norfolk, Oct 2023
The overall experience was very good, was attended by a young man called Ed. Ed was super friendly, very helpful and calm throughout the all moving in process. Done his best to move me in as soon as possible and it was done very quickly, despite things happening out of his control, he still made it possible and very quick for the move to go ahead. show more
Mr G, Norfolk, Sep 2023

Feefo Reviews

1 2 3 4
Excellent service

Has always got us the best rates. Very professional and always kept up to date with things.

2 weeks ago

Great advise presented thoroughly with options to suit my needs.

Great advise presented thoroughly with options to suit my...

4 weeks ago
Excellent

Excellent. Scarlet Wilkinson was clearly highly informed and carefully and patiently supported us through the process.
We are very grateful for the time and attention she gave us: she was superb and should be congratulated.

1 month ago
Really helpful and thorough review of our options

We had a really good phone conversation, detailing options for our mortgage and insurance options. They worked quickly to find a package we were happy with, and explained everything clearly.

1 month ago

.

.

2 months ago
Clearly presented and expalined. I have complete trust in the process.

James was extremely efficient and clear with his explanation of the whole procedure. At no point did I feel at a disadvantage and I am happy that I have a good deal.

3 months ago

Fantastic service from start to finish Natalie was very thorough with explaining everything. her knowledge was second to none was very swift in getting our aip and mortgage sorted

Fantastic service from start to finish Natalie was very t...

3 months ago
Good knowledge and understanding

Knew subject matter well

3 months ago

3 months ago

6 months ago
Helped me find the right mortgage

The William H Brown team made it very easy to find the right deal for my new home. They did all of the legwork, finding mortgage offers that I would have been unable to find myself. I'd recommend using them if you are looking for some help with your own mortgage.

6 months ago

8 months ago

Perfect. Athena showed us the best mortgage deal and arranged our new mortgage for us.

Perfect. Athena showed us the best mortgage deal and arra...

8 months ago
Excellent Mortgage Appointment with Taylor

Taylor was excellent throughout, keeping me up to date with my mortgage application and providing me with the best advice. She went out of her way to help me. Thank you!

8 months ago
Professional

Great very competent

9 months ago
Highly Recommend

Athena was very helpful and friendly. She was very professional taking care of our needs, going that extra mile.
We received an appointment in a timely manner.

Would highly recommend Athena!
Well done William H brown.

10 months ago

Quick,polite, excellent service

Quick,polite, excellent service

10 months ago
Fantastic service!

Athena was amazing! Very personable, knowledgeable, and willing to go that bit further to help me with my application. Her communication was great, and she dealt quickly with any queries or concerns that I had. Highly recommended.

11 months ago
1 2 3 4

Tenants Fees: Please make sure you have viewed our fee details before you make any decision about a property or before you decide to view.

Landlord Fees: View the full details of our fees.

Any fees payable will be explained in your initial no-obligation appointment, before you choose whether to use our Mortgage Services.

If we have previously arranged a Mortgage Payment Protection from Allianz for you and you would like Claims ratio data, this is available upon request in writing to Compliance Mortgage Services, Sequence, Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN or by email on [email protected]. Alternatively, you may request this data by contacting us on 01525 244 504.