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William H Brown Estate Agents in Diss

1 Navire House Mere Street
DISS
Norfolk
IP22 4AG
get directions to our office
William H Brown in Diss are here to help with every aspect of buying, selling, letting and renting. Situated in a great position on Mere Street, Diss
opening times
Monday08:30 - 18:00 Tuesday08:30 - 18:00 Wednesday08:30 - 18:00 Thursday08:30 - 19:00 Friday08:30 - 18:00
Saturday09:00 - 16:00 SundayClosed

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our Diss branch

Local estate agents William H Brown in Diss offer a whole range of services for those wishing to BUY, SELL, RENT and LET property in the area. We cover the whole of Diss and surrounding villages including Roydon, Palgrave, Fressingfield, Hoxne, Eye, Harleston, Scole, Dickleburgh, Long Stratton and many more.

As part of a national estate agency network of over 320 offices, we are perfectly located to showcase your ...

why choose us?

  • We've got a plan to make the most of the busiest time of the year.. Call us now to find out more!
  • We're COVID-19 secure! So you can BUY, SELL, LET, or arrange your MORTGAGE safely with us!
  • Taylor runs our successful Lettings Department. We offer tailor made packages to suit the needs of any landlord!
  • Our sales team with their local market knowledge and expertise are here to help you, whether that's for selling or buying.
  • We work closely with our Auctions and Select Home Departments to provide all of our clients with the best possible service.
  • Accompanied viewings offered and we provide all vendors with regular updates and constructive feedback from all viewings carried out!
  • Get access to your very own 'My Account' to track your property's website performance and FREE handy checklists!
  • Our Lettings Team will carry out your FREE rental valuation at a time that suits you - we work until 6pm most weekdays and 7pm on Thursdays!
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meet the team

Nicola Hembling
Nicola Hembling
Branch Manager

Nicola has great local knowledge of the area having worked within the branch for nearly 6 years p...

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Nicola has great local knowledge of the area having worked within the branch for nearly 6 years progressing through the ranks up to Branch Manager. She prides herself on excellent customer service to clients and great support the team to ensure she helps clients find their dream home.

Stuart Ellis
Stuart Ellis
Instruction Manager

Stuart is a very enthusiastic and dedicated member of the team and started his career with Willia...

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Stuart is a very enthusiastic and dedicated member of the team and started his career with William H Brown 4 years ago as an apprentice. He takes great pride in his role now as Instructions manager to bring properties to the market for clients wanting to move to their perfect home.

Chloe Aldous
Chloe Aldous
Senior Administrator

Chloe has been with William H Brown since January 2018. Chloe ensures that the office runs smooth...

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Chloe has been with William H Brown since January 2018. Chloe ensures that the office runs smoothly and compliantly, she is always able to assist the other members of the team and prides herself in the organisation of the office. After working hard for the Diss & Framlingham office’s she has recently been promoted to a Senior Administrator meaning she is also available to help her surrounding branches with Admin support!

Simon Malen
Simon Malen
Negotiator

Simon is our Sales Negotiator, he has worked here since November 2020 and is an excellent asset t...

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Simon is our Sales Negotiator, he has worked here since November 2020 and is an excellent asset to the team. He has gained a lot of experience and knowledge throughout his time with the company and also helped his family with their property move. He is known for his friendly and helpful nature; he never fails to put a smile on the face of his colleagues and his clients!

Zoe Leeper
Zoe Leeper
Trainee Negotiator

Zoe has also joined the William H Brown family this year, joining as one of our trainee negotiato...

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Zoe has also joined the William H Brown family this year, joining as one of our trainee negotiators in the Diss Branch. Zoe is enthusiastic already for estate agency, and has done a fantastic job at finding people their perfect homes, something she loves to do. Zoe is someone that likes to help wherever possible, and is always happy to go the extra mile in making sure that your house purchase is just right for you.

Jade Remblance
Jade Remblance
Trainee Negotiator

We welcomed Jade to the Diss branch, where she joined the company in 2021. She is currently devel...

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We welcomed Jade to the Diss branch, where she joined the company in 2021. She is currently developing her skills as a trainee negotiator where she is known for always being friendly, helpful & eager to assist you with your move! She consistently offers superb customer service and has great knowledge of the local area!

Lauren Spinks
Lauren Spinks
Senior Lettings Negotiator in Charge

Lauren is our Senior Lettings Negotiator who has been with us since June 2019. After being brough...

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Lauren is our Senior Lettings Negotiator who has been with us since June 2019. After being brought onboard in 2019 as a Trainee Lettings Negotiator she then quickly progressed to Senior Lettings Negotiator and is now on her Branch Manager development programme. Lauren conducts all of the rental appraisals and is always happy to give advice to tenants and landlords regarding any aspect of lettings. Lauren is a great character and works hard and always goes out of her way to help our clients.

James Patience
James Patience
Auctions Manager

James is our Auctions Manager who is based in the flagship Norwich office and has been part of th...

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James is our Auctions Manager who is based in the flagship Norwich office and has been part of the team since November 2021. He has an abundance of experience in the property market, including 8 years of working within Auctions. James prides himself in his excellent customer service and knowledge of the auction process, he will be here to help both buyers and vendors through the auction route of selling.

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our customers

I was very happy with the professional way that Stuart Ellis and Chloe Aldous dealt with the sale of my property.

Mr S, Essex,

Chloe Aldous created the the particulars of my property and put it on rightmove and zoopla. I had a few queries and she was extremely responsive. The property went on the Market last night and I am very happy to say I have 6 viewings booked already. I cant praise these Stuart & Chloe enough they are obviously great at their jobs and a credit to the company.

Mrs W, Norfolk,

Stuart Ellis came to my property and explained the selling process and then arranged for a professional photographer to come and take photos and take measurements to create a floor plan. His passion for selling properties was apparent from the first moment we met and it was him that made me transfer agents. He stayed in regular contact and has answered any of my questions without hesitation.

Mrs W, Norfolk,

We have had a stress free introduction to the housing market as we have our property on the market. Chloe and Stuart were pro active and helpful in getting us ready for the board outside. Very impressed with information shared, and photos/media detailing the house.

Mr W, Norfolk,

We had excellent service, both from Stuart Ellis in explaining the process of selling our property and providing a valuation and from Chloe Aldous in creating the property details and making live on the Rightmove, Zoopla and WH Brown websites. Highly recommended.

Mr D, Norfolk,

The company was is very professional and our initial dealings with Stuart were very informative and helpful. We have been in contact with several members of the team and have had good service from them all.

Mrs M, Essex,

Jade Remblance has been absolutely brilliant from start to finish. Without Jade the purchase would not have gone through so quickly and smoothly. She is an absolute asset, is helpful, friendly, positive and really importantly does what she says she will. She will always come back to you and is great at communicating. Thank you so much Jade!

Mr D, Norfolk,

I appreciated how helpful and positive Stuart Ellis was when helping me to sell my mum's cottage. He explained everything very clearly and I was happy with his valuation. When Chloe Aldous created the details of the cottage and made it live on Rightmove it looked very attractive and the details were well written. We got a very immediate response to the property and had viewings straight away

Mrs F, Hertfordshire,

The property had a good number of viewers and Chloe Aldous again was very professional.marketing the property. After the property had a buyer I needed to fill in certain forms. A couple of questions I didn’t understand. So I called in to the WHBrown office in Diss and Chloe helped me fill in and complete the form. She was a great help, explaining everything to me. Whenever I have called all the staff are more than just helpful. They are all very pleasant & are interested in what you have to say.

Mrs W, Norfolk,

I chose William H Brown as my agent to sell my property. I had another agent come to view it. I didn’t think he seemed interested he only stayed 10 minutes to have a “quick” look around. Stuart Ellis came to view representing William H Brown and in my mind was very professional and knew how he was going to market the property in the best possible way. I could see no reason for not signing with William H Brown with members of staff like Stuart.

Mrs W, Norfolk,

Really friendly, helpful, knowledgeable and efficient.

Mrs C, Devon,

Stuart went to see my mum in Roydon to value her property, as she was moving into sheltered accommodation. Mum "connected" with him straight away, and despite have 2 other valuers, she wanted to have Stuart help sell the bungalow. I found him and Chloe very approachable, they always returned my calls if they were not available when I rang the office. It was incredibly stressful for mum(and myself working on mums behalf), and both Stuart and Chloe were great

Ms R, Norfolk,

Selling my house was a very pleasant experience with Stuart and Chloe, from agreeing the asking price, talking about the process, handling the viewings and securing a good price. Thank you all

Mr D, Suffolk,

Stuart Ellis made a professional evaluation and offered practical advice. Chloe Aldous created an attractive video to go live on Rightmove and Zoopla.

Mrs M, Norfolk,

Excellent marketing by Chloe Aldous of our property. This Included a virtual tour and making it live on Rightmove. Our requests for edits to the property description were promptly attended to. Thankyou Chloe.

Mrs D, Suffolk,

We found Chloe Aldous always very knowledgeable and helpful when dealing with the listing of our property.

Mr F, Norfolk,

The estate agents arranged a valuation of my house quickly and were happy to take account of my wishes for low key marketing. The photos taken were of high quality and Chloe Aldous at the local Diss office produced excellent property particulars, which she made live on Rightmove as soon as I had checked them. Within a few days, we had received a lot of interest in my house and have been able to agree a sale.

Mr L, Norfolk,

Zoe showed my family and I around a house, she appreciated we had travelled a way to view and made us feel valued and not rushed, even when the next viewers arrived early!!! She had a very nice, informative and professional manner about her. Both Simon and Zoe are a credit to William H Brown and would highly recommend them. Thank you

Mrs C, Essex,

I have had many recent dealings with estates agents. However Simon and Zoe stood out from the crowd. Both were friendly yet professional at the same time. Simon went out of his way to show us a house on his way home and out of hours. No offers of this kind of service from any of your competitors. He also kept us informed without feeling hassled.

Mrs C, Essex,

Just a note to thank Zoe Leeper for helping us with a property viewing in Scole . Zoe was friendly, confident and knowledgeable doing an excellent job in these difficult times.

Mr H, Suffolk,

The whole team are absolutely fantastic! Our choice to use William H Brown was definitely the right choice! Chloe did a fantastic job of pulling together the details. Simon was incredible throughout. The team were a pleasure to deal with!

Ms G, Wiltshire,

Zoe was really helpful and friendly when showing us around the property. We are near competition and Zoe has kept us informed of all the queries and steps along the way, Many thanks again!

Mr T, Norfolk,

Thank you Chloe for all the hard work getting our house ready for sale. We are very pleased with your help and knowledge throughout the process. The house and the room are perfectly described and the photos perfectly selected. You did fantastic job Chloe! Thank you so much

Ms L, Norfolk,

I would like to thank Chloe Aldous for the work she put in when the marketing of my property was decided.

Mr B, Suffolk,

The staff have all been really helpful & are always on hand. Jade has been especially helpful in helping us find a house. Great company & staff

Mrs G, Suffolk,

I found the process of marketing my property on Rightmove straightforward and easy with the service provided by Chloe Aldous. After the good quality photos had been taken, she created the details of my property in a professional way, and once I had approved them, she then made them live on Rightmove. Within a week I had been offered the asking price. Her manner is always friendly and approachable.

Mrs W, Norfolk,

Excellent and helpful service, throughout.

Mrs R, Norfolk,

Simon, what can i say? I know this was a difficult sale and am so grateful that we finally got a result with your help. I hope the sales for the rest of the year are much simpler! Many thanks again.

Mrs A, Surrey,

Simon, thank you for all your help with the purchase of Roydon Fen. Thank you for listening to us and being so patient.

Mrs K, Norfolk,

Absolutely seamless and stress free renting with WHBrown, great service and Lauren is an absolute star! Thank you so much, you have made this process so easy!

Mr R, Norfolk,

From the start, Lauren and Taylor have been extremely helpful with any queries we have had and dealt with them extremely professionally and quickly, even after moving into our property they have continued to be extremely responsive and dealt with any issues quickly and professionally. When we viewed properties they adhered completely to the COVID guidelines, and ensured we felt safe at all times. We could not recommend them highly enough for there outstanding service, professionalism and friend

Mr P, Norfolk,

From the moment I met Lauren and Taylor, I knew that they were absolutely the right people to help me rent my home. They were both genuinely enthusiastic about the house and the way it was presented, I could sense the excitement in them about marketing my property which made me feel good. I felt instantly that I could trust both Taylor and Lauren to help me find the right people to move into my beloved home.

Miss P, .,

'Service of Excellence' Outstanding service, excellent communication, would highly recommend to use them, friendly, helpful. I felt they went above and beyond finding us the best mortgage for us. Couldn't have asked for more!

Mrs C, Norfolk,

' Swift, thorough support with exemplary communication. Absolutely recommend! ' The support we received was superb. We were given all the information we needed in a very clear fashion and Kabeer worked swiftly and thoroughly to get the mortgage that worked for us. Communication was extremely swift and always helpful, I have no hesitation in recommending their services to others.

Mr B, Suffolk,

Simon Malen was very professional when arranging and conducting our viewing. He had to hand all of the relevant information a buyer would require and has been always been available and ready to help via phone or email. Thanks for your time Simon.

Mr H, Essex,

Stuart really took his time understanding our property, the layout, the views etc and we felt that he was interested in the house and in obtaining the best possible price for us.

Mr L, Norfolk,

Absolutely fantastic service throughout our sale. nothing was to much trouble we’ve had a very difficult chain to deal with and they showed complete professionalism. There customer care is legendary. Thanks to Stuart,Nicola,Brittany,Chloe,Chris &Simon

Mrs M, Suffolk,

Recently relocated back to the UK which has its challenges! Taylor and Lauren, in the lettings department, were always helpful, bright, cheery and made the whole process go as smoothly as possible.

Mrs L, Suffolk,

Lauren and Taylor were absolutely fab! During our search for a new rental property we unfortunately faced a lot of uninterested agents predominantly due to the large demand for property. These ladies were the absolute opposite, they not only arranged a viewing for the property we enquired about but others that may be of interest. They were engaged with our move, came across very genuine and professional throughout. Everything was clearly explained and actioned quickly. All round great service!

Miss W, Norfolk,

Very quick to respond to my enquiries and provided a very professional and efficient service enabling me to purchase a property without any hassle.

Mrs P, Suffolk,

Very professional service.. Quick to get things done ready for marketing.. Updated frequently!

Miss E, NORFOLK,

Kabeer is amazing! We couldn't be happier with the service we have received! As first time buyers, there is so much we don't know about buying a property and Kabeer has done everything he can to support us throughout the process. He is very professional, knowledgeable and approachable; we have felt completely comfortable asking him questions and he always returns calls/emails straight away.

Miss A, Suffolk,

Stuart, Chris and Nicola have been efficient and professional from the beginning. We had serious interest in our property from the outset. The photo and video marketing was fantastic. Thank you

Mr C, Norfolk,

A truly magnificent estate agent to do business with. I found them to be at all times helpful, cheerful, patient and professional

Mr M, Norfolk,

Letting a new home is always very stressful as you need so many things to be right and the time scale is very short. I was very impressed by the service I received from Taylor White from the Diss branch of William H Brown. She seems to be working all the time at sorting her customers problems, always with a nice smile and friendly manners.

Mr I, Norfolk,

A big thank you to Lauren in lettings for making what was looking like at one point to be a stressful move into a very smooth one.

Mr N, Norfolk,

Lauren in the lettings team was professional, friendly and informative . Thank you.

Mr M, Norfolk,

Excellent service. I was informed every step of the way for my sale and purchase. Lovely people, couldn't have been more helpful. All done and dusted in 5 months!

Mrs N, Norfolk,

Extremely professional and courteous at all times despite my many phone calls!! Exemplary advice and willingness to listen and support. Fabulous team and big thanks especially to Nicola and Katherine who supported us through it all

Mrs P, Worcestershire,

I can highly recommended William H Brown as the estate agent to use when selling your house at auction. Emma was amazing, she was always there if I had any problems and my house sold for WAY above the guide price as she said it would. Chris was so supportive throughout the process and the open houses were a breeze with the help of Harvey, who has also been great helping me to find a new home. The rest of the team have also been great, always polite and helpful.

Ms D, Suffolk,

We have recently bought a property through W H Brown in Diss with the help of Harvey Wallis. He has been very professional and attentive at all times and guided us through our journey in a friendly and helpful manner. Nothing was too much trouble for him and this made us feel at ease. We are now happily settled into our new home. Thanks Harvey and all at W H Brown.

Mrs S, Norfolk,

We couldn't have been happier with the great service from the Diss team at William H Brown.They helped us with both selling our old house and buying our new one. Harvey Wallis was our brilliant key contact throughout extremely professional, proactive and friendly, which all went to making a stressful time much less so. Nothing was too much trouble and everything went smoothly. Thank you too to Katherine and Kabeer, our two other main contacts. We would thoroughly recommend you to others.

Mr M, Norfolk,

We recently purchased our first home. Nicola was so helpful throughout the entire purchase of the property. She was very knowledgeable and took the time to explain all complex points. Her patience, reassurance and quick responses ensured that the purchase was as stress free as it could have been. Thanks to Nicola’s good negotiation skills we secured the property at a price we were happy with. Due to the effective service received we would not hesitate to recommend Nicola or William H Brown

Miss H, Norfolk,

Katherine was really friendly, put me at ease straight away & talked me through the selling process in a way I was able to understand, with reassurance there would be help & guidance every step of the way. Thank you

Mrs G, Norfolk,

Very good service from Taylor & the lettings team. Repeatedly found me very good tenants in a timely manner and follow up support is excellent.

Mr D, Norfolk,

Jess showed us around a property on Stuston Road in Diss a couple of weeks ago. She was very knowledgeable about the property as well as the whole move in process. I was taken aback to find that she had only been working there a few weeks! Jess in an asset to William H Brown and I am sure she will progress quickly in her career.

Mr L, Norfolk,

Jess was the Estate Agent helping me in securing a fabulous, cost effective and homely flat, at affordable deposit and fee cost and also help push it through within one week due to some personal circumstances which gave me. A week to find a property, she not only secured the property but helped me with every question and step along the way even when sometime they may have been stupid question she has supported me through out the whole process, I highly recommend William H Brown.

Mr B, Norfolk,

Very helpful and kind staff

Mr L, Norfolk,

We are very pleased with our experience of WHBrown Lettings at Diss. A very friendly, positive and informative email upon first enquiry about letting our property meant that we didn’t consider dealing with any other agencies. Property was let quickly as per the expectations given to us and everything has been dealt with efficiently and all our questions answered. Many thanks for such an easy journey with our initial experience in property renting. We would readily recommend their services.

Mr B, Norfolk,

We have been so impressed with the professionalism and the attention to detail Taylor at WHBrown has provided us with during our search for a property. She has gone above and beyond to ensure that we eventually move into the property we were looking to rent even though this has not been as straightforward as it would normally be.We have found Taylor to be very informative with nothing being too much trouble and it has been a pleasure to liaise with her during our tenant application process.

Mr & Mr R, Norfolk,

Very good service from Taylor & the lettings team. Repeatedly found me very good tenants in a timely manner and follow up support is excellent.

Mr D, Norfolk,

Excellence in customer service is judged by performance not when a process runs to plan, but by service recovery when it goes wrong. My third move via WHB in Diss but this time the process grew miserably protracted due to a seller’s inactive and uncooperative solicitor. Nicola Hembling rose to the challenge with proactive intervention, a strong service ethic and advanced customer empathy. WHB Diss office remains a reliable professional unit as ever and Nicola especially is a great asset to the t

Mr M, Norfolk,

Very efficient and friendly service. Would recommend Harvey Wallis to my friends. Everything went very smoothly. Kept up to date the whole time.

Mrs D, Norfolk,

Excellent service, you always kept us informed. Many Thanks.

Mr P, Suffolk,

We were very happy with the overall levels of service provided by all of the staff at the Diss branch of William H Brown. They worked very hard on our behalf to achieve a successful sale of our property, and they didn’t let up until they had seen the sale through to completion. I would have no hesitation in recommending their services.

Sir L, Berkshire,

Everything went smoothly, helpful staff, no problems - easy to deal with.

Mr & Mrs M, Norfolk,

My husband and I were very very very impressed with Matt, we have sold 23 houses in our time and he was by far the best estate agent we have ever met.

Mrs R, Norfolk,

We have no fault to find with the staff who were all helpful and considerate.

Mrs B, Norfolk,

All staff have been most polite, friendly and helpful Many thanks

Mrs S, Suffolk,

I found William H Brown of Diss to be efficient and quick to respond to my questions. They kept me "in the loop" and supported/advised me throughout my purchase. A very polite, helpful and friendly team.

Mrs C, Norfolk,

Great team! We have been very grateful for all the help we have been given. The attention Graham has given us has been very much appreciated. Very considerate & helpful in view of my illness. Thank you all so much!

Mr & Mrs F, Suffolk,

We were very pleased with the handling of the sale of our property and appreciated the help and patience from Katherine Mackenzie. All the staff at the Diss office made us feel welcome and nothing was too much trouble. A normally stressful time was made much easier.

Mr & Mrs H, Norfolk,

Dear Nicola, Thank you and all the staff at William H Brown, Diss for the efficient sale of my property in Wortham. Our move to Woodbridge went smoothly and I was very pleased with the marketing and communication by the agents, especially yourself and Matt. Best Wishes.

Mr R, Suffolk,

To Matt and Nicola, Thank you very much for all your help in selling my dads property.

Mrs & Mrs R, Norfolk,

I have been dealing with W. H. Brown in Diss for around 18 months and found Katie and Sam very helpful and pleasant to deal with. I find them easy to talk to and are always available for advice and assistance.

Mr C, Norfolk,

To Nicola & everyone at William H Brown, with love and thanks for all your assistance with our purchase. Best Wishes.

Mr & Miss A, Norfolk,

I am blown away by the service from you and your team.

Mrs B, Suffolk,

A big thank-you for your friendly help and assistance, we have settled in fine. Many Thanks.

Mr & Mrs W, Norfolk,

Thank you for your help, patience and encouragement.

Mr & Mrs C, Norfolk,

I just wanted to email you to say thank you ever so much for helping to make buying our house as smooth and as swift as it could be. I do hope your boss knows how great you are! You were very helpful to us and we are now ever so pleased to be in our new home (though still living out of boxes!) It was a shame that you weren't there when we picked the keys up as we wanted to thank you, though we did leave a message with the lady who gave us the keys in the office to get our thanks to you.

Mr & Miss S, Norfolk,

I was very pleased with the overall performance of the team dealing with my move.

Ms G, Suffolk,

Thank you both so much for your help over the last few months, you really have provided an excellent service and I'd recommend you to anyone!

Miss G, London,

Chris, Many, many thanks again for all you have done to make this sale go smoothly. Best wishes.

Mrs N, Norfolk,

From the moment Graham dropped a business card through our door to Matt's first visit we have had a very professional and pleasant service throughout. We really liked the 'Help To Find' option as we were a little unsure of exactly what we wanted but we knew where we wanted to be. Before we could belive it Matt had found us a bungalow that we fell in love with and we had a sale on ours several days later for the asking price. We would be happy to use Matt and the team at Diss again.

Mr W, Norfolk,

To Graham + Matt and all the team. Again a big thank you.Best wishes

Mr & Mrs W, Norfolk,

Dear Katherine Thank you for all your help during my property sale. Much appreciated.

Mr & Mrs L, Norfolk,

Many thanks for all your help and guidance in our recent dealings. Very much appreciated.

Mr & Mrs H, Norfolk,