William H Brown Estate Agents in Bury St Edmunds

We started out selling our property but it didn’t work out. Richie approached us and suggested we rent it out due to the quality of our home and location. I was very apprehensive about it, but Richie assured me he would help us through the process. Richie helped us through this as well as the getting the inventory done, and guiding us through the legal side for our certificates and insurance. I cannot thank Richie and his team enough for being so helpful and supportive. Thank you team

We used Josh at Bury St Edmunds, he was very professional and saved us so much money! At the same time everything went through quickly and smoothly. I would recommend Josh to friends and family after the experience we had with him.

I've recently purchased a property through W H Brown and the help I got from the whole team has been second to none. Josh Warner in particular has been extremely helpful and offered very good advice in relation to mortgages and fees. I would not hesitate to deal with him or anyone else at William H Brown in future. Highly recommended!

Our contact with the Estate Agent was Jason Hydes. The level of communication from him was excellent. He was always calm and professional and if not available to talk would always ring back. I would highly recommend him without hesitation.

Very impressed with Jade in Rentals. She's gone above & beyond with customer care. Friendly yet professional & really impressed with her communication. I highly recommend W H Brown.

Excellent customer service; very professional, honest and reliable. It is lovely to work with staff who care about their clients. We can now look forward to moving in to our new home. Thanks again.

As a first-time buyer, I have been extremely impressed by the service I have received during my mortgage application process with William H Brown.

Great service, buying our first house has been so painless! I also can't recommend Sophie enough, she's been so helpful and on the ball with our mortgage application, well worth it!!

We have excellent news and that is how we got our mortgage application accepted. This has all been made possible due to Sophie’s efforts. Sophie is a lovely and friendly person who has got phenomenal knowledge when dealing with situations and knows how to get the job done - Sophie is exceptionally different from other mortgage advisors that I have experienced.

Sophie was brilliant at organising our mortgage and made the whole process very easy and hassle free for us.

We have excellent news and that is how we got our mortgage application accepted. This has all been made possible due to Sophie’s efforts. Sophie is a lovely and friendly person who has got phenomenal knowledge when dealing with situations and knows how to get the job done - Sophie is exceptionally different from other mortgage advisors that I have experienced. Without you Sophie, we would have not been able to accomplish this. Thank you very much .

Great service, buying our first house has been so painless! I also can't recommend Sophie enough, she's been so helpful and on the ball with our mortgage application, well worth it!

Buying a house through William H Brown has been fantastic. We also used their in house mortgage advice service. Sophie was amazing help, she made the whole process of applying for a mortgage clear easy to understand. I would recommend William H Brown to anyone looking to buy or sell a house.

Superb service from Christopher with the purchase of our home. Can't fault him. Always at end of phone or email and really helped us secure our forever home. Thank you

Richie at William H Brown in Bury St Edmunds is very professional, prompt and is always on the ball. Our experience with William H Brown is second to none, always helpful and friendly.

It has been a pleasure working with Richie on our relocation. He has been extremely helpful, professional and accommodating throughout our journey and has made it a lot less stressful! Can't thank him enough for all his help and ongoing support. Excellent customer service; very professional, honest and reliable. It is lovely to work with staff who care about their clients. We can now look forward to moving in to our new home. Thanks again.

Richie helped us with our rental property, very helpful and professional

Richie helped us with our rental property, very helpful and professional

Chris in sales and Sophie in mortgages are both extremely thorough and a pleasure to deal with, both so helpful.

Estate agent very very helpful

Very good estate agent to deal with. Very friendly and knowledgeable staff who takes care of everything. I have always got on well here.

Myself and my partner were extraordinarily impressed with the efficiency and quality service we were greeted and processed with. In particular, Jade was so friendly, helpful and happy to answer any question we had, with Ritchie too. Totally recommend, especially if it's your first time renting and you're a bit unsure.

Richie has provided an excellent and efficient service in securing a new tenant for my property. He has been very effective in dealing with a few issues that could have slowed up the process but has taken them within his stride while keeping me informed throughout. I thoroughly recommend Richie and the whole team at William H brown. Thank you.

Richie was awesome and got the job done w/ ease. Moved in super quick and very painless.

Everyone at William H Brown were fantastic. They kept me informed and up to date with all viewings and interest in my property. They always acted in a friendly yet professional manner. I will certainly use again. Many thanks

Thank you so much for a wonderful service. All the staff were very friendly and helpful right through from valuation to completion. Very happy with your professionalism! Special thank you to Chris for dealing with our sale.

I was referred to Richie Woodman, Lettings Manager by the Dereham WH Brown lettings team to rent out a new build I had just completed in Thetford. Both Richie and Jade provided an excellent service presenting the property well, doing the viewing and finding a tenant at full asking price upon the first viewing. I'm very happy to recommend them to others, having now given them a second property to let for me. Well done!

A Big Thank You to W H Brown Bury St Edmunds and in particular Chris Thorogood, Jason Hydes, Jamie Phillips, Luke Carter not forgetting Laura Edwards. What a Team. From the valuation to the photos and through whilst remaining professional, friendly and approachable. I was always welcomed in the office with my petty queries. I can highly recommend W H Brown

Had a wonderful experience with Richie! Very professional as well as personable. Richie communicated the whole time helped me find the perfect property for my taste. Highly recommend this agency!

Both Richie and Alex have been very helpful in assisting me with all matters relating to being a Landlord. I have found them both equally pleasant and professional. They are very approachable and their personalities have aided the task of finding a suitable tenant. I would certainly go back to them again in the future when the need arises.

We are delighted with the service that we have received from Richie. He has gone that extra mile helping us "not so young" landlords with all that's required in finding a new tenant and aiding us with the whole rental process which he knows inside out. We would have no hesitation in using this company again.

My wife and I have been very pleased while working with Richie. He’s been so helpful and knowledgeable about the letting process. He has answered all of our questions, and he always responds promptly. He’s always willing to do whatever he can to help. We wouldn’t have been able to get through this process without him.

Used to successfully let property - received excellent communication throughout the whole process from a friendly and motivated team. Would highly recommend to anyone.

Excellent and professional staff at William H Brown, Bury St Edmunds office. All very efficient Jason, Jamie and Luke. They all kept in regular contact providing updates on progress and feedback from viewings on the sale of our property. The mortgage advisor within the branch Kabeer Kher very professional and knowledgeable. Highly recommend this branch!

William H Brown are very professional and very supportive when it comes to what can be a very stressful transaction. Our property sale turned out to be extremely difficult and the agent responsible, Luke Carter, remained positive and helpful throughout and was constantly pro-active, chasing all parties concerned. He kept us informed at all times and if he was unable to phone us Jason or Jaimie did so on his behalf. William H Brown have a great team at Bury St. Edmunds.

Thank you so much for dealing with sale. I have been very pleased with you finding a buyer and also the way in which you have dealt with things throughout. You have kept me up to date with every aspect of the sale. I will have no hesitation in recommending you to my friends etc. Nothing has been too much trouble for you. Thank you once again for your excellent service.

We have recently purchased our first property with the help of Luke Carter & Nicky Skinner of William H Brown, Bury St Edmunds. I believe the manager of William H Brown Bury St Edmunds is extremely lucky to have these 2 in their workforce. Not only did they conduct their job well, I would suggest they went beyond their job role to make the sale of the house a lot less stressful. Acknowledging their good work is the least the manager can do. Thank you again for all of your help Luke & Nicky.

Hi Luke looked at elmswell property sorry not old enough , has to have more character , Thankyou for this email , shame all agents werent the same as you, life would be much easier. Keep up the good work , Regards

"Mollie Barker took over the marketing of our property and has not only found us a tenant within the time frame we set to renovate the property, but has been excellent in communicating all that we have been required to achieve, and guiding us knowledgeably through the pre letting stages. Very easy to let your property when you have this level of service."

Hi Luke, I’ve got to say I was impressed with the way yourself and William H Brown handled the sale of my mum's house from start to finish. As you know it was a close decision between yourselves and another agent to handle the sale, from a personal point of view I thought you came across as more honest and delivered. Thank you.

I would like to say thanks to Chris and Jamie for making my move be stress free and easy. From the first appointment there was nothing hidden, everything was laid out in front of me to show me the procedure and how much the costings would be from the beginning to end. If ever I had a query they always got back to me with an answer. I would certainly use William H Brown again if I move they were all so efficient and helpful.

Chris was great; he found us the perfect house when it wasn't on the market. He listened to everything we wanted in our new home. Thank you for your help.

Thank you so much for all your help in advising and helping us with all our mortgage and paperwork. It made us feel at ease with the process of buying our first home. Nicky was always friendly and helpful even when we asked silly questions. We would recommend her to everyone.

My experience with Estate Agents has been very minimal however I have to say out of the handful I have been speaking to, William H Brown have come up the most superior. When we met with Luke we were very impressed with him. He was well dressed and very professional throughout. He knew about the property well and quickly gave us a brief of the house before we even had to ask. He was able to answer my questions, and he gave us a great insight into the local area. Thank you Luke.

Whilst writing I should mention how impressed we were with Luke. He showed our buyer around and we heard him talking to him in such a nice manner without being pushy. We didn't realise it was his first sale. He is a star and will go far. Thank you to all at William H Brown - we received the full asking price for our property and it has secured our future.

We felt we had to write as we have been so pleased with the service we have received from William H Brown and felt it should be acknowledged. We met Jamie in September when he came to value our house. We immediately felt we could trust him to do his best for us - and he did!! His communication was brilliant and when we became a bit stressed because of the legal process, he was a calming influence and did everything he could to help us.

I would like to thank Will and his team for the way the sale of my late mothers house was handled. At a very difficult time It was reassuring to receive such professional and considerate service. The whole process was dealt with very efficiently. Would thoroughly recommend William H Brown for any house sale or purchase

A massive thank you to your staff who were so good to my sister in her move.

Just to say thank you so much for the superb service we received selling our property. You made the whole process so easy and stress free,

Thank you for making the process of buying out first home easy and efficient. We are grateful for everybody's help and for keeping us informed throughout.

Thank you very much for all the work you have put in to sell my house, it is much appreciated!

Praise where praise is due! I'd just like to thank you for arranging the change of tenants so speedily and so efficiently. I've been highly pleased with the whole process.

Everyone at WHB has been more than friendly, more than helpful and i think you have done a marvellous job! Thank you so much

Just wanted to say that your rental services are absolutely first class, thank you again for your continued, excellent help.

Thank you so so much for all your fantastic and professional help with the sale of Mayfield Road. Matthew and myself will certainly be recommending yourselves to friends etc.

We would like to thank both Wil and Jamie for their professionalism, hard work and advise in both the purchase and sale of our properties. In a stressful time assistance such as this is essential in keeping everything running smoothly and on track.

Mr Bryant has been fantastic and very helpful through the whole process. The bungalow sold after one viewing and Mr & Mrs D are extremely happy after receiving excellent service from William H Brown.